News

Customer Experience Strategy heading back to Council

6 February 2024

The draft Customer Experience Strategy will be presented to Council at the February 6 Committee of the Whole meeting. The meeting begins at 1pm.

The public is welcome to attend the meeting in person in Council Chambers. If you're unable to do so, the meeting will be broadcast live on Cogeco cable as well as our YouTube channel.

If you'd like to view the draft presentation, you'll find it in the Document Library on the project's main Jump In landing page.

The Customer Experience Feedback survey will remain open for community feedback on the project's main landing page. If you'd like to offer feedback on your customer experience with Kawartha Lakes, please fill out the survey today!